Terms of service

Terms of Service Policy for Perth Gender Reveals

Welcome to Perth Gender Reveals! Please read the following terms and conditions carefully before using our website or purchasing any products. By placing an order or using our services, you agree to these Terms of Service.

1. General Terms

  • These terms govern the use of the Perth Gender Reveals website and the purchase of products from us.
  • We reserve the right to update or modify these Terms of Service at any time. All changes will be effective once posted on our website.

2. Products and Pricing

  • All products listed on our website are subject to availability. We make every effort to ensure that the information, descriptions, and prices of products are accurate. However, we reserve the right to correct any errors and change prices at any time without prior notice.
  • Prices are listed in AUD (Australian Dollars) and are inclusive of applicable taxes unless otherwise stated.

3. Ordering and Payment

  • By placing an order, you are making an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including product availability and payment issues.
  • Payment must be made in full at the time of order using our available payment methods, which may include credit/debit cards and other secure payment options.

4. Shipping and Delivery

  • We offer Australia-wide shipping. All orders are processed within 1-2 business days. Delivery times may vary depending on the shipping method and destination.
  • We are not responsible for delays caused by shipping carriers or factors beyond our control, such as weather, natural disasters, or strikes.

5. Returns and Refunds

  • We accept returns within 14 days for eligible products, provided they are unused and in original condition. Certain items (such as smoke cannons and confetti) are non-returnable for safety and hygiene reasons unless faulty.
  • Refunds are issued to the original payment method once returns are processed. Shipping costs are non-refundable.
  • Faulty or damaged items must be reported to us within 7 days of receipt for replacement or refund.

7. Customer Responsibilities

  • You are responsible for providing accurate contact and shipping information at the time of order. We are not liable for incorrect information provided by customers.
  • You agree to use our products in a safe and responsible manner. Always follow the product’s instructions for use.

8. Limitation of Liability

  • Perth Gender Reveals is not liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our maximum liability is limited to the amount you paid for the product in question.
  • We are not responsible for any injury, loss, or damage caused by misuse of our products, including smoke cannons, confetti cannons, or any other items.

9. Privacy Policy

  • Your privacy is important to us. We handle your personal information according to our Privacy Policy, which outlines how we collect, use, and protect your data. Please refer to our Privacy Policy for more details.

10. Governing Law

  • These Terms of Service are governed by the laws of Western Australia, and any disputes shall be resolved in the courts of that jurisdiction.

11. Contact Us

  • If you have any questions about these Terms of Service, please contact us at perthgenderreveals@gmail.com or 0447 772 037.

By using our website and placing an order, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.